If the customer has paid twice for one transaction, the one transaction amount will be refunded via the same source within 5 to 7 business days.
Our Customer Service Department is available to assist you when a problem arises with your order. Please inspect your packages immediately upon receipt and notify us promptly of any damage or discrepancies within 24 hr. An item shipped to you incorrectly, as the result of an error on our part, we will take quick and appropriate action to correct the problem.
Prior to returning any items, please contact the Customer Service Department to Return Material and shipping instructions.
We will do our best to fulfill requests to return material. Returns accepted for items ordered should be initiated with 24 hr from product delivery.
Replacement will be done only if there are manufacturing defects and not for size issues or color changes, informed within 24 hr of delivery. After returning the damaged goods we will replace the item within 10 to 15 business days